Customer Stories
Stacey Preston – From Wakefield warehouse to Buckingham Palace
Earlier this month Stacey Preston from our Wakefield team was invited to Buckingham Palace in recognition for her work supporting young people on our King’s Trust Get into Supply Chain programme. She’s been mentoring participants as they step into a warehouse environment for the first time.
What happens in those first few days, helping people settle in, learn processes, and build confidence, is what turns early uncertainty into real progress.
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From first shift to contract: Inside Torque’s Get into Supply Chain programme
Nine participants who completed our latest King’s Trust Get into Supply Chain programme have now been offered roles at Torque.
Delivered at our Leeds & Wakefield sites, the programme places young people on customer contracts including ME+EM, Sosandar and Moss, giving participants exposure to real operational demands from day one.
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Packaging as a Service: How Smarter Procurement Adds Value for Beauty and Fashion Brands
For beauty, fashion and lifestyle brands, packaging is not an afterthought. It is part of the product experience, the brand, and the customer promise.
But managing it is complex. Multiple suppliers, inconsistent specifications, and growing operational demands can quickly turn packaging into a source of friction.
At Torque, we approach it differently. Packaging procurement is a value‑added service designed to simplify fulfilment, improve efficiency, and scale with our customers.
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Yorkshire’s retail renaissance.
Torque now works with 17 customers across 40 locations throughout Yorkshire, from premium arcades to heritage high streets and outlet destinations. Collectively, these brands are opening new stores, expanding footprints and reinvesting in physical stores with a level of confidence and long‑term commitment that’s reshaping the region’s retail landscape.
From Leeds’ premium arcades to Harrogate’s heritage crescents and York’s historic streets, Torque customers are opening, expanding, and recommitting to bricks‑and‑mortar across the region.
A Step Above: Pavers Name a Shoe After Talitha
It’s not every day your name ends up on a product—but for Talitha Granton, one of our Warehouse Administrators, that’s exactly what’s happened.
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From Ship to Shore: A Logistics Tour of Felixstowe with Moss
Last week, we hosted some of the team from Moss for an insider’s look at the Port of Felixstowe — where over 40% of the UK’s container trade comes ashore.
From ultra-large container ships to autonomous terminal vehicles, the visit brought the supply chain to life.
Helping Young People Get Ahead with The King’s Trust
Torque has partnered with The King’s Trust for the fourth time in two years, providing work placements to young people who want to develop essential life skills and access job opportunities.
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Welcoming Needle & Thread
Style and sophistication are always in demand.
As people seek out statement pieces to elevate their wardrobes, we’re proud to welcome luxury occasion wear brand Needle & Thread to Torque.
Customer Focus: Finisterre
As the weather warms up we’re getting to know Finisterre a British lifestyle brand whose products were born from a need for functional, innovative, and sustainable products for British surfers.
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Customer Focus: Damson Madder
This month, we’re getting to know Damson Madder, one of our newest customers and cool girl favourite, in our Customer Focus.
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